Ritualised Language Shells
Band III documents text modules that mimic empathy while hiding the absence of action.
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Analyses
Case files reveal language shells used like rituals: “We are processing your request”, “Please understand our delay”, “The matter is under review”. They create ten seconds of calm yet trigger no action. Language loses truthfulness and becomes administrative fog.
Consequence: People who depend on a binding answer are lulled by formulas and lose trust in every official statement.